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Careers

Columbia Credit Union Member Advocate

About Columbia Credit Union

Since 1935, Columbia Credit Union has been guided by a simple philosophy: people helping people.

As a member-owned financial cooperative, we believe our responsibility extends beyond providing financial services. We exist to educate, guide, and empower the people and communities we serve through trusted relationships, meaningful solutions, and a genuine commitment to doing what is right.

Our team members play an important role in helping individuals and families navigate every stage of life—from everyday financial decisions to major milestones and unexpected challenges. We believe that caring for our members, supporting one another, and strengthening our community are not just business goals—they are part of who we are.

If you’re looking for a workplace where your work has purpose, your contributions matter, and your success is connected to the success of others, we invite you to join us.

Summary

As a Columbia Credit Union Team member, you create relationships and learn about our members’ lives and financial histories. You have the unique ability to look beyond a credit score, value individual circumstances, and help our members achieve their financial goals.

Interested? careers@como-cu.com

About the Role

At Columbia Credit Union (CCU), exceptional service goes beyond numbers. We take the time to understand each member’s story and provide creative, personalized financial solutions. As a team member, you’ll play a key role in building lasting relationships and helping our members achieve their financial goals.

What We’re Looking For

The ideal candidate is a motivated, service-driven professional who thrives in a fast-paced environment and is passionate about making a difference. Key qualifications include:

  • Proven ability to build rapport, credibility, and trust
  • Strong competitive drive and goal-oriented mindset
  • Positive attitude with a willingness to learn and grow
  • Demonstrated track record of success in a similar role
  • Detail-oriented and capable of managing multiple open files accurately
  • Quick thinker with strong objection-handling skills
  • Enjoys solving complex problems with practical, innovative solutions
  • Resilient and accountable—takes ownership of both problems and solutions

Work Environment & Expectations

  • Primarily office-based, serving branch traffic
  • Active participation in community events to build referral networks and promote the CCU brand
  • Standard 40-hour work week with availability between 7 AM–7 PM, Monday through Friday, and rotating Saturdays to accommodate member needs

Compensation & Benefits

  • Competitive base salary with uncapped monthly incentive opportunities tied to performance
  • Paid training and ongoing professional development
  • Comprehensive benefits package

Show us what you got! careers@como-cu.com