Columbia Credit Union Member Advocate
About Columbia Credit Union
At Columbia Credit Union, our mission is to be a dynamic, trusted leader delivering high-quality financial services that prioritize our members’ well-being. Since 1935, we’ve been committed to doing what’s right—not for profit but for people. We stand by our members through every life stage, empowering our community to build a stronger financial future together.

Summary
As a Columbia Credit Union Team member, you create relationships and learn about our members’ lives and financial histories. You have the unique ability to look beyond a credit score, value individual circumstances, and help our members achieve their financial goals.
Interested? careers@como-cu.com
About the Role
At Columbia Credit Union (CCU), exceptional service goes beyond numbers. We take the time to understand each member’s story and provide creative, personalized financial solutions. As a team member, you’ll play a key role in building lasting relationships and helping our members achieve their financial goals.
What We’re Looking For
The ideal candidate is a motivated, service-driven professional who thrives in a fast-paced environment and is passionate about making a difference. Key qualifications include:
- Proven ability to build rapport, credibility, and trust
- Strong competitive drive and goal-oriented mindset
- Positive attitude with a willingness to learn and grow
- Demonstrated track record of success in a similar role
- Detail-oriented and capable of managing multiple open files accurately
- Quick thinker with strong objection-handling skills
- Enjoys solving complex problems with practical, innovative solutions
- Resilient and accountable—takes ownership of both problems and solutions
Work Environment & Expectations
- Primarily office-based, serving branch traffic
- Active participation in community events to build referral networks and promote the CCU brand
- Standard 40-hour work week with availability between 7 AM–7 PM, Monday through Friday, and rotating Saturdays to accommodate member needs
Compensation & Benefits
- Competitive base salary with uncapped monthly incentive opportunities tied to performance
- Paid training and ongoing professional development
- Comprehensive benefits package
Show us what you got! careers@como-cu.com